
IT Solutions Supporting Indian Exports
To compete effectively in global markets, Indian exporters—especially MSMEs—must leverage a range of digital solutions that enhance efficiency, compliance, transparency, and financial agility
Select Your Technology
Enterprise Resource Planning (ERP) Systems
ERPs integrate core business processes—such as finance, inventory, procurement, HR, and sales—into a single platform. Businesses have the option of using a full-fledged ERP if their business is complicated or cloud-based scaled down systems that take care of key business processes equally well (and can be accessed by your Accountant to audit and file Annual Returns with ease). For exporters, ERPs help in:
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Automating export documentation (invoices, packing lists, bills of lading)
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Managing inventory and demand forecasting
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Tracking orders and shipments
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Ensuring compliance with GST, customs, and other regulatory norms
Popular ERPs include:
SAP Business One, Oracle NetSuite, Zoho ERP, TallyPrime with export modules (for MSMEs)
Supply Chain & Trade Intelligence Platforms
These platforms provide data-driven insights into global trade flows, partner risks, and compliance requirements. Exporters use them for market research, shipment tracking, competitor analysis, and supplier monitoring.
Example:
Trademo – Offers real-time trade data, supply chain visibility, and analytics on HS codes, global buyers, and import/export transactions.
Other platforms include:
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Panjiva (S&P Global)
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ImportGenius
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Project44 (real-time supply chain tracking)
Cross-Border Payments and International Fund Transfer Platforms
Fast, secure, and cost-effective international fund transfers are essential for smooth export transactions. Fintech solutions reduce foreign exchange costs and offer real-time tracking.
Popular Platforms:
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Wise (formerly TransferWise) – low-fee FX conversions
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Payoneer – ideal for exporters selling via e-commerce platforms
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RazorpayX & Instamojo – offer Indian exporters global payment acceptance tools
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Bank-integrated SWIFT platforms – used for larger or traditional B2B payments
Government-Backed Platforms Supporting Exports
TReDS (Trade Receivables Discounting System)
A digital platform that allows MSME exporters to get invoice payments from corporates or PSUs ahead of the due date through financing from banks or NBFCs. It improves liquidity and working capital availability.
Platforms:
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RXIL (Receivables Exchange of India Ltd)
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M1xchange
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Invoicemart
DGFT’s ICEGATE and eBRC platforms
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ICEGATE: Online customs filing, shipping bill tracking, duty drawback claims
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eBRC: Allows exporters to validate bank remittances to claim export incentives
NIRVIK Scheme Integration (via ECGC)
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A digital credit guarantee platform for exporters, accessible via ECGC and partner banks
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Integrated with customs and DGFT systems for automated claim verification
ONDC and e-commerce support portals
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Government is piloting ONDC (Open Network for Digital Commerce) to allow Indian exporters to tap global buyers via interoperable networks
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India Trade Portal and Invest India Export Hub offer product-market matching tools and compliance guidance
E-Logistics & Customs Brokerage Platforms
Platforms like ShiprocketX, Pickrr, iThink Logistics, and DHL’s MySupplyChain integrate logistics, customs documentation, and shipment visibility into a single dashboard—helpful especially for D2C exporters and SMEs.
E-Commerce & B2B Market Access
Connect directly with overseas buyers via digital trade channels.
Popular Platforms:
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Indiamart + ExportersIndia – Lead generation for exporters.
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Tradeling, Faire, or Alibaba – International B2B trade.
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Amazon Global Selling + ONDC Export Pilot (Beta) – For smaller units and exporters.
Blockchain Technologies for Export Transactions
Blockchain enhances the speed, security, and transparency of export transactions by digitising trade documentation, automating contracts, and providing immutable records. It reduces fraud, accelerates payments, and improves supply chain traceability.
Key Applications:
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Trade documentation – blockchain replaces paper-based workflows with secure, real-time digital sharing
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Smart contracts – automate payments upon delivery or milestone verification
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Supply chain traceability – authenticates product origin and compliance for ESG-conscious buyers
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Digital trade finance – enables faster invoice discounting and credit approvals via transparent ledgers
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Regulatory compliance – facilitates instant customs clearance with verified digital certificates
Popular Platforms and Initiatives:
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TradeLens (IBM + Maersk) – digitises shipping and customs documentation
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Contour – blockchain-based Letter of Credit (LC) processing
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Marco Polo Network – trade finance platform integrating banks and exporters
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Provenance / Everledger – enables product traceability for textiles, gems, and food
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India TReDS (future-ready) – potential to adopt blockchain for secure invoice discounting
Conclusion
In summary, for Indian exporters, effective participation in global trade depends not only on product quality and pricing but also on the deployment of appropriate digital tools. Integration of ERPs, supply chain intelligence, fintech platforms, and government digital infrastructure can significantly reduce turnaround time, enhance compliance, and increase competitiveness in international markets.
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